As Assistant General Manager, I lend my hand to every department to assist with day-to-day operations and help cultivate a team atmosphere. I work heavily with our ticketed events, like concerts and comedy shows, to line up everything from lights and sound to backstage items like dressing room setup and production offices. I also oversee our ice rentals, so I work with our community users on booking everything from weekly practices to larger events like hockey tournaments and figure skating shows.
What has been your favorite memory to date from working at the Mountain America Center?
We’ve had a lot of great shows, but I’d have to say my favorite memory was hosting the Dropkick Murphys. As a band I’ve enjoyed listening to for years, it was incredibly rewarding to play a part in hosting them in our venue. Not only did the put on one heck of a show, everyone on the tour was great to work with, and the artists genuinely enjoyed their time and had such great things to say about our venue, fans, and community as a whole. It will be hard to top that day.
What are you currently excited about in your job?
The challenge of outdoing ourselves each year as we move towards a very bright future.
If you were on tour, what items or requests would you put on your artist rider?
A bag of Snyder’s of Berlin Hawaiian Sweet Onion chips, a dozen of assorted fresh donuts, and a six pack of a local dark beer.
If you were the headliner for a concert, who would you want as your opener?
DJ Khaled. He brings the highest of energy to everything he does, is the ultimate hype man, and has a rolodex filled with anybody who’s anybody. That’s the guy I want priming my crowd.
What dream event/concert would you like to have come to the Mountain America Center?
My dream event would be a new Up In Smoke tour with the core group of Dr. Dre, Snoop Dogg, Eminem, and Ice Cube joined by a few new guests.
I am the Director of Security and Guest Services. Our services are responsible for the front and back of house security, customer service, and cleanliness of the building. I along with my 2 fantastic managers, train, develop, and support over 180 security, ushers, ticket takers, and housekeepers. My role is to ultimately provide the best guest experience possible for all those who attend the venue, including fans, patrons, and performers alike.
What has been your favorite memory to date from working at the Mountain America Center?
My favorite memory of working for the Mountain America Center is being a part of the opening of this building. Starting from scratch and hiring all the fantastic people I get to work with day in and day out. The memories of the people I have made long-term relationships with will be what will forever be my favorite memories.
If you were on tour, what items or requests would you put on your artist rider?
Platter of sushi, must be local and fresh. Bonus points for sushi chef on site. Soda bar with all the fixings, must have Dr Pepper One , sugar-free coconut cream, and assorted sugar-free syrups. Assorted candy gummies, preferred Black Forest Gummy Bears or Worms, Swedish Fish, Dots, etc.
If you were the headliner for a concert, who would you want as your opener?
I would co-headline with Metallica and have any of the following open for me: Volbeat, Five Finger Death Punch, or Def Leppard
What dream event/concert would you like to have come to the Mountain America Center?
Metallica or Garth Brooks…..That would be amazing. A boy can dream can’t he?
I oversee all the Food & Beverage Operations at the MAC. My commitment to our guests is to escalate and maintain superior food and drink quality adding to an overall outstanding experience at the MAC.
What has been your favorite memory to date from working at the Mountain America Center?
As I believe the strength of F&B lies within our people, after our last basketball game, a few of our suite runners and I got to shoot some late night hoops before they put away the court.
Best concert you have been to and why:
Stoney LaRue! Best Red Dirt Music around and adding in a dive bar atmosphere always hits home!
If you were on tour, what items or requests would you put on your artist rider?
Micheladas, Andes Mints, and Juicy Fruit Gum
If you were the headliner for a concert, who would you want as your opener?
Ole 60
What dream event/concert would you like to have come to the Mountain America Center?
Treaty Oak Revial
As the financial controller, I process settlements for all shows and events. Fun times! And as the HR specialist, I finalize all the hiring of employees, plus process their payroll.
What has been your favorite memory to date from working at the Mountain America Center?
My favorite memory from the past year was riding one of the 4-wheelers on ice before the X-treme International Ice Racing show
Best concert you have been to and why:
Went to PowerTrip in California this past Oct. It was the best because it was 6 bands over 3 days. Awesome!
Do you have a motto or mantra? What is it?
Buy the tickets!
If you could write a book about your life, what would it be and why?
The Life and Times of a Boring Accountant Who Loves Music & Motorsports
What’s your go-to karaoke song?
I don’t do karaoke, but if I did, my song would be Pour Some Sugar on Me by Def Leppard
If you were on tour, what items or requests would you put on your artist rider?
Dogs/puppies on site, coffee bar, Jelly Bean Skittles
If you were the headliner for a concert, who would you want as your opener?
I would invite the bands that inspired me to become a headliner: Metallica, Def Leppard, Alabama
What dream event/concert would you like to have come to the Mountain America Center?
Something similar to PowerTrip: 3 day, 6+ bands to include: Metallica, Def Leppard, AC/DC, Maiden, Priest, Tesla
I work with all departments to handle everything for logistics and repair for every ticketed event in our building. I also drive the Zamboni during Spud Kings games and ice events and ensure that the ice floor is pristine and functional.
What has been your favorite memory to date from working at the Mountain America Center?
TOOL
What is your Zamboni driver nickname?
The Big Zambowski
If you were on tour, what items or requests would you put on your artist rider?
A “Crossover Tropical Inflatable Bounce House with Double Inflatable Water Slides, 16.5 x 15 x 11 Foot, Bouncy House , Commercial Outdoor Party Bouncer with Stakes and Storage Bag” (I will check receipts!), A barrel of shelled peanuts, and one (1) 7-11 Slurpee, mixed flavor
If you were the headliner for a concert, who would you want as your opener?
Those that know me are aware that I’m already a rock star. So, they would have to worthy to be in my presence. With that said, I would like to have my boys of Limp Bizkit open for my show.
What dream event/concert would you like to have come to the Mountain America Center?
My dream show would be to bring back Ozzfest but I would make Black Sabbath headline. I’m not talking about nowadays Black Sabbath; I’m talking pre-1988 Black Sabbath.
As the Marketing Manager at the Mountain America Center, I get to help bring our events to life! From creating eye-catching graphics and running social media to planning fun campaigns that drive ticket sales, my job is all about connecting with our fans and showcasing everything our venue has to offer. I also work behind the scenes with promoters, media, and community partners to make sure every concert, game, and show gets the spotlight it deserves. It’s a mix of creativity, strategy, and a lot of love for live entertainment!
What has been your favorite memory to date from working at the Mountain America Center?
The Luke Bryan concert was unforgettable from start to finish. From the openers to the encore, it was nonstop fun! The arena was packed, and the energy was electric—everyone was dancing, singing, and having the time of their lives. And just when you thought it couldn’t get any better, Luke came out for the encore rocking a Spud Kings jersey! The crowd went wild, and he didn’t stop there—he stayed on stage after the show to sign autographs for fans!
If you were on tour, what are three items you would put on your artist rider?
My rider would include a Coconut Red Bull fountain, a pickleball court, and French fries from every local restaurant!
If you were the headliner for a show, who would you want as your opener?
If I were the headliner, I’d want The Weeknd to open for me. He knows how to get the crowd going, and it would be the perfect way to kick off a show. Plus, who wouldn’t want to hear The Hills live? Total mood.
What dream event/concert would you like to have come to the Mountain America Center?
My dream concert at the Mountain America Center? John Mayer, hands down. The guy is a legend—his guitar skills, vibes, and killer songs would be a perfect fit here. I can already picture the crowd singing with him all night long. Plus, I’d be living my best life just getting to see him perform. It would definitely be a show to remember!
Best concert you have been to and why?
The best concert I’ve been to was Justin Bieber’s Purpose Tour. I’m a Belieber till I die, and let me tell you, that show was next level. The energy in that arena was insane—the loudest crowd I’ve ever been a part of. His dancing was unreal, and the way he connected with the audience was just everything. At one point, I might’ve started crying, no shame, it was just that good. Oh, and I’m still convinced he looked right at me at one point—totally a moment. I dragged my dad along with me, and I like to think that we were both just blown away by the whole thing. It’s definitely a night I’ll never forget!
I assist the controller with day-to-day accounting tasks and the GM with projects or any other tasks needed. I help those in other leadership roles where I can. Most importantly, I keep the breakroom and operations staff stocked with coffee, energy drinks and snacks.
What has been your favorite memory to date from working at the Mountain America Center?
One of my best memories was seeing one of my favorite bands from high school, the Goo Goo Dolls. It was fun to attend the concert with my kids and introduce a new generation to their music. My son was also a huge fan of Fitz and The Tantrums who opened for Goo Goo!
If you were on tour, what items or requests would you put on your artist rider?
Wood-fired pizza food truck, assorted locally made pastries and fancy desserts, nugget ice maker and soda bar
If you were the headliner for a concert, who would you want as your opener?
I would have loved The Cranberries to be my opener.
What dream event/concert would you like to have come to the Mountain America Center?
Incubus, Trapt, 3 Doors Down
I work with all departments to handle everything from building maintenance and repairs to logistics and setups for our live events. I also drive the Zamboni during Spud Kings games and ice events and ensure that the ice floor is pristine and functional.
What has been your favorite memory to date from working at the Mountain America Center?
My favorite memory working here has to be dressing up as characters for driving the Zamboni.
What is your Zamboni driver nickname?
Tony Zamboni, of course!
If you could trade places with anybody, who would it be and why?
If I could trade places with anybody it would be our GM Erik Hudson, so that I could book Creed and Limp Bizkit and could make Josh happy.
If you were on tour, what items or requests would you put on your artist rider?
An assortment of local beer, Lego set (minimum 500 pieces, no max), and Baskin Robbin’s Daiquiri Ice
If you were the headliner for a concert, who would you want as your opener?
Creed or Motley Crue
What dream event/concert would you like to have come to the Mountain America Center?
Juice Wrld or Elvis Presley
I am the kitchen manager at Mountain America Center and that entails making sure our kitchen team provides our guests with quality food service, ensuring an overall satisfactory experience at our arena.
What has been your favorite memory to date from working at the Mountain America Center?
My favorite memory so far is when Meghan, my team, and I were able to feed 1250 people successfully!!
If you were on tour, what items or requests would you put on your artist rider?
Chicken and dumplings, 1942 Don Julio Silver, Godiva chocolate.
If you were the headliner for a concert, who would you want as your opener?
I would like an old, classic rock tour to open for me.
What dream event/concert would you like to have come to the Mountain America Center?
Alice in chains, Motley Crue and ACDC
Best concert you’ve ever been to and why:
Hank Williams Junior, because i was 17 and my mom let me go to the rodeo myself.
As the Director of Private Events at the Mountain America Center, I turn visions into memorable occasions. From booking to execution, I orchestrate the details and ensure every private event goes off without a hitch – all while making it look effortless. I love working with local organizations and community members to utilize this amazing facility in making their events come to life.
If you were on tour, what items or requests would you put on your artist rider?
New York style pizza, fresh squeezed lemonade, and pistachio gelato.
If you were the headliner for a concert, who would you want as your opener?
Pat Benatar
What dream event/concert would you like to have come to the Mountain America Center?
George Strait or P!nk
As the Bar and Suites Manager at our prestigious 4000+ people event arena, I am the person behind the scenes, ensuring the seamless operation of our bars and suites. My responsibilities encompass meticulous inventory management to guarantee well-stocked and efficiently run bars. Additionally, I personally oversee the setup of suites for our guests and expediting flawless food service during events.
What has been your favorite memory to date from working at the Mountain America Center?
It would have to be the Foreigner concert that my grandma got to come see. When I was able to check on her during the show, she had several other guests holding her up so she could dance and sing with them. Now that she is no longer with us, having that memory made me even more grateful to have the job that I do.
If you were on tour, what are three items you would put on your artist rider?
Milagro Silver Tequila with Pineapple Juice (obviously), 24 carne asada tacos, no onion; from Tacos Mi Pueblo in Idaho Falls with their homemade green sauce (not sharing at all), and a recorded tape of the Philadelphia Eagles beating the New England Patriots in the 52nd Superbowl in 2017, for pre-show warm ups. P.S. (Tom Brady sitting on the field crying, will forever be my favorite memory).
Best concert you have been to and why:
Simple Plan, because they were one of my favorite bands growing up. I haven’t gotten to go to a lot of concerts, so getting to see them was nostalgic.
If you were the headliner for a show, who would you want as your opener?
It would most definitely have to be Paramore! Hayley Williams baby!
What dream event/concert would you like to have come to the Mountain America Center?
Linkin Park, Rainbow Kitten Surprise, or 3 Doors Down
I am the Assistant Box Office Manager and Plaque Seat Liaison. I assist Cody, the Box Office Manager, and also handle any issues or concerns with the our premium seating owners (suites, loges, and seat plaques). I also help manage our Bingham Healthcare Box Office during open to the public and event days. I help teach and empower guests how to use the Ticketmaster app with ease and efficiency!
What has been your favorite memory to date from working at the Mountain America Center?
One of my favorite memories from working at the Mountain America Center would be when Martina McBride came to town. It was so fun to see her tour again, and see she still has it!
If you were on tour, what items or requests would you put on your artist rider?
I would put Hawaiian Mac Salad and Pulled Pork Sandwiches, hot tub access, and a fruit smoothie!
If you were the headliner for a concert, who would you want as your opener?
I have always been a country fan, so I would love to have Kelsea Ballerini or Lauren Alana open for me.
Best concert you have been to and why:
One of my favorites was Falling in Reverse, Ice Nine Kills, and supporting bands. It was a blast, and lots of great music!
What dream event/concert would you like to have come to the Mountain America Center?
My dream concert would include Dan + Shay, Brett Young, and Cody Johnson.
What has been your favorite memory to date from working at the Mountain America Center?
One of my favorite memories has been seeing the arena packed for Ian Munsick and watching everyone work together to make it successful. It’s always rewarding seeing guests have a great experience after all the behind-the-scenes work that goes into an event day.
Best concert you have been to and why:
The best concert I’ve been to would have to be The Eras Tour! It was so much fun and a perfect show from start to finish.
If you were on tour, what items or requests would you put on your artist rider?
A good variety of snacks and endless crisp Diet Coke!
If you were the headliner for a concert, who would you want as your opener?
I’d want someone with a lot of energy that gets the crowd excited! I would have to choose Harry Styles.
What dream event/concert would you like to have come to the Mountain America Center?
Would love to have Posty stop by for a concert some day!